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Terms and Conditions for "MySGI"

Please read these terms and conditions (the "terms") carefully before setting up your "MySGI" Internet user account. This site is provided by SGI, SGI CANADA, SGI CANADA Insurance Services Limited, and Coachman (“the Company”, "us", "we" and "our") for the sole use of its authorized customers and issuers. Please also carefully review these links to additional Privacy, Security and Use of information.

When you create your "MySGI" Internet user account, and every time you sign in thereafter, you are confirming your acceptance of and willingness to comply with these terms. These terms may be revised from time to time. A notice will be posted to your "MySGI" profile if a change is made to the terms.

Access to this portion of the website and use of certain online services requires registration. You must be an existing customer of the Company to register. You agree to provide accurate and current information as required upon registering and to update your information in a timely manner to ensure it remains accurate and complete.

Please note, all services purchased through this website are provided solely at the customer's request and initiative. All transactions are conducted by the customer at the customer's own risk. SGI and the selected Issuers/Brokers are not responsible for customer errors or failure to renew before the expiry date. If you have any concerns about the nature of your transaction, SGI recommends you contact your issuer/broker for assistance.

In accessing "MySGI", you have agreed not to share your SGI Internet user account information with anyone. The Company will not be responsible for the protection of your information if your SGI Internet user account is accessed by another person using your account password. For additional information on the security features of this site, please refer to our Privacy and Security information.

As part of your use of the “MySGI” Internet site, you are agreeing that the Company may contact you via your email account to provide you with information concerning our Company’s products and services, to solicit additional information from you directly for the purposes of providing you better service and developing our product lines, and to directly respond to any questions or concerns you may have regarding products and services from the Company.

Knowingly providing the Company with false or inaccurate information will jeopardize your insurance coverage. You will be required to provide proof, upon request, to support any statements or declarations made in the completion of any driver, or vehicle licensing or insurance policy transactions.

Please be advised that your contact information including your name, mailing address, email, telephone number(s) and product type will be provided to the licence issuer/broker that you have chosen so that you may be contacted for the purpose of providing customer support for the transactions you complete on this site and discussing and assessing your insurance needs.

If you do not agree with these terms, then please do not continue to access information or transact business using this site.

Privacy

The privacy of your personal information is of utmost importance to us and our partners. It is our desire to earn your trust and confidence when you conduct business with us via the Internet. If you require additional information on our Company's Privacy Practices in your jurisdiction please review the privacy statements on any of the following websites for the Company with whom you are conducting a transaction.

When applying for products and services through "MySGI", you will be required to enter certain personal information, such as your Customer Number, email address and credit card number. For each online transaction, we ask for no more than the information required to process that transaction. The questions posed are similar to those you would be asked during an in-person visit to an issuing or insurance broker office or through the mail. Only those persons who need your information in order to provide the services offered on this website are given access to such information.

Please be advised that the Company uses a secured server for transactions requiring payment with a credit card number and expiration date. This information is encrypted and processed through Moneris (a processor of debit and credit cards). Your credit card information is not retained by SGI nor provided to your issuer/broker.

This is a secure site employing current industry best practices to ensure ongoing protection of your privacy and security of your personal information. Steps have been taken to safeguard the integrity of our computer systems, the confidentiality of your personal information on our network and the information that you transmit to us.

For additional information on the security features of this site, please refer to our security information.

Security

We employ industry security best practices to ensure that information provided through this service is kept secure and confidential. You are solely responsible to maintain the confidentiality of the user ID and password required by you to access this website and for all activities that occur under such personal identifiers or passwords. You agree to notify us immediately of any unauthorized use of your personal identifiers or passwords by calling our Customer Service Centre at 1-844-TLK-2SGI (1-844-855-2744). We take the security and confidentiality of your information seriously. Your privacy and security are our highest priority.

Use

"MySGI" offers some services online that you might otherwise transact in person with a licence issuer/broker. Our goal is to provide you with a convenient and efficient alternative to interact with us and your issuer/broker. If at any time you choose not to proceed with a transaction offered through the "MySGI" website, your choice will in no way affect your ability to receive services. If you prefer to apply for services in person, you may do so at one of our licence issuer locations, branch offices or through your broker. See the SGI Issuer locator or SGI CANADA Broker locator to find an issuer or broker close to you.

You agree that in accessing or using "MySGI" or any services or submitting any information or materials to us you shall: (i) act in compliance with all applicable laws and regulations; (ii) not attempt to damage, modify, alter or deface any part of this website, any services or any content; (iii) not post, transmit, link to or otherwise distribute any information or software which contains a virus, or other harmful or disruptive property or component that may adversely affect any computer systems or programs, the website or the services; (iv) not post, transmit, link to or otherwise distribute any inappropriate, defamatory, indecent, offensive or unlawful material or information; (v) not share your SGI Internet user account user name and password with any other person; and (vi) not impersonate or falsely represent your association with any person.

Any deliberate attempt to affect the privacy, security, integrity or availability of our website will be prosecuted to the full extent of the law. We encourage you to take reasonable and appropriate precautions to ensure that any computer system used to access this website or any service is secure and free of viruses or other harmful or destructive properties or components.

We attempt to maintain the highest accuracy of content on our website. However, your use of this site shall be entirely at your risk and we make no claims, promises or guarantees about the accuracy, completeness or adequacy of the content of this website. We expressly disclaim all liability, whether direct or indirect, for any harm, loss or damage arising out of use, reference to, or reliance on any information presented on the website, however caused.

As a convenience to you, this website may contain links to other Internet sites that are operated by other parties that are not under our control. Third party links are referenced for information and interest only and you agree that we are not responsible for the availability or content of such third party Internet sites. Your communication or business dealings with any third parties found on, or through the website or any of the services, are solely between you and such third parties at your sole risk. These other sites are independently developed by parties other than us, and we do not assume any liability or responsibility whatsoever for the operation of or information of any linked resources, nor for any interpretations, comments or opinions expressed therein including damages that may be sustained, or viruses or other destructive items that infect your computer or other property through your access to or use of this site.

Modifications and termination

We reserve the right to suspend, discontinue, terminate or modify any aspect of the website, services or content and/or your access to or use of the website, services or content at any time for any reason whatsoever with or without notice to you. We further reserve the right to refuse to post on the website and the right to remove from the website any information or materials, in whole or in part, that we deem, in our sole discretion, to be inappropriate, unlawful or in violation of these terms. If you are dissatisfied with the website, any of the services, any of the content, or any of the terms and conditions, rules, policies or practices of the Company in operating the website and the services, your sole and exclusive remedy is to discontinue using the website and the services.

Availability

There are occasions when the site will be unavailable for use. We will not be responsible for any damages that you or any other persons may suffer if the site is unavailable for use. Please refer to the MySGI login page for hours of availability.

Copyright

The contents of this site are protected by copyright. You shall be entitled to copy information for your own non-commercial personal use but may not republish or reproduce any part without our prior written permission or, where applicable, that of our affiliated companies and partners. Republishing and reproducing includes any uploading, downloading or accessing the information on this site onto the Internet or any other local or international computer system. An acknowledgement of the source must be included whenever our materials are copied or published. Any infringement of our rights will result in appropriate legal action. We and our affiliated companies and partners disclaim any and all liability which may result from any unauthorized reproduction or use of the information on this site.

Ownership and intellectual property

This website, the services and all contents thereof are the owned and protected intellectual property of the Company or other third parties with all rights reserved unless otherwise noted (the "intellectual property"). Except as expressly provided, nothing in these terms or within the website or any of the services shall be construed as granting any licence under any of the intellectual property rights, whether by implication, waiver, estoppel or otherwise. You are expressly prohibited from copying, transferring, reproducing, storing, uploading, distributing, publishing or using, in whole or in part, any of the intellectual property appearing on the website or through use of any services without our prior written consent or that of any third party owner of the intellectual property. We will take appropriate legal action necessary to enforce our rights respecting any prohibited use of any intellectual property appearing on this website.

Limited licence

This website and the services are provided for your informational, non-commercial and personal use only as authorized under these terms or as otherwise provided in the website or any services. You are granted a non-exclusive limited licence to use, display or print short extracts of the content for your personal non-commercial use only, provided such content is not modified in any way. Any other use of the content is prohibited. You shall not market, commercially exploit, reproduce, copy, download, derivatize, modify or distribute any content, of this website or any services, in whole or in part, without our written permission. You further agree not to adapt, translate, modify, decompile, disassemble, decrypt, reformulate, adapt, alter, adjust, change, frame or reverse engineer any software, applications or programs used in connection with this website or any services. We reserve the right to revoke this limited licence at any time without notice and for whatever reason and to require you to delete, destroy or otherwise remove any such material.